Mobile Online Support Strategies for Serving Today’s Connected Online Students

I was honored to be invited to give a keynote presentation for the Symposium for Online Program Coordinators at the University of Illinois at Springfield (UIS) on February 21, 2014 on the topic of mobile support tools and tips for supporting online students. My 90-minute talk titled Mobile Online Support Strategies for Serving Today’s Connected Online Students was an interactive, hands-on session where online program coordinators at UIS used their iPads to access resources, try different mobile communication tools, and brainstorm ideas. Together participants experienced a wide variety of mobile apps and services that they can choose from in crafting their own mobile communication strategy to better reach the online learners they serve. I prepared a mobile friendly online handout at jrho.de/uismobile14 to accompany the talk where session slides and resources can be found.